Terms & Conditions
ANNABEL LEE SHANGHAI
中山東一路8弄1号, 上海市, China
|Contact person||Yoko Abe|
|Shipping & Handling||Shipping, bank transfer fee|
|Terms of payment||
Cash on delivery
Please pay the carrier when you receive the products.
After the order confirmation, please make the bank transfer within seven days.
If the bank transfer is not made with in 7 days we will cancel the order.
Credit card payment by Pay dollar
Once the order is confirmed, Pay dollar will take you to their site.
|How to Order||Internet|
Customers in Shanghai
Please select between 1-7 days delivery time period.
Within China (except Shanghai)
once we receive payment confirmation we will immediately dispatch the products.
once shipped, delivery usually takes about 5 working days.
For overseas shipping
once we receive payment confirmation we will immediately dispatch the products.Due to international shipping logistics, you may experience a slight delivery delay.
|Payment||COD, Credit Card, Bank Transfer|
We carefully pack and ship all orders, but if by any chance your order differs from the items that arrive, or if there is a problem with the quality of your order, you can return the items within 7 days of delivery (the day you received your order), or you can exchange the items within 15 days of delivery.
When returning or exchanging your order, please contact us at email@example.com.
Please understand that we cannot provide returns or exchanges for the following:
-Items that have been used or worn
- Items that are NOT in their original packaging.
Please understand that we cannot accept returns or exchanges for orders that meet the following conditions.
* When the number of days stated above has passed.
* When the items have been used or have normal wear and tear. ( excluding items with problems regarding quality)
* When the wrapping attached to the items is missing or modified.
* When the use and/or method of safekeeping differed from the designated use and method of safekeeping.
* When repairs or modifications have been done.
* Any other circumstances that we believe make an item unsuitable for return or exchange.
Antique parts are used in some of our accessories.
Please understand that antique and handmade items wear with time.
Please note : All our stones are natural and therefore the color may vary from the image shown.
We make every effort to showcase the products as clearly as possible. However, please be aware that computer screens vary and this may distort the colour or texture of the product.
in this instance we are unable to accept returns.
|Request and Invoice||
All deliveries include the receipt.
If you require a Shanghai value tax form, please indicate in the notes section. We will issue it and send it to you separately (in about a week). We need the following information for the form.
(1) Please let us know if the goods are a gift or for business supplies
(2) Name shown on the form
(4) Telephone number