Shopping Guide

About the point System

*Points are added automatically at the time of purchase. (1 point per 100CNY).

*Points can be redeemed from the next purchase (1 point for 1CNY).

*The points are valid on-line only. -Points cannot be redeemed at our Bund Flagship store or at any of our stores in China.

*Points are valid for one year from the date of purchase.

 

<For example>

2015/July/1 Gain 10 points. 2016/Jun/30 expire 10points.

2016/Jan/1 Gain 20points 2017/Dec/31 expire 20points.

Please remember to use your points before they expire!

 

Shipping charge and delivery date and time

< Customers in Shanghai City >
Shipping charge is 15 CNY per delivery address. (Free delivery on every purchase over 200 CNY.)
If next day delivery is not convenient please select a day to suit you.
You can also choose the delivery time from the following:
in the morning/12:00pm-5:00pm /5pm-8pm

Orders made before 4pm can be delivered the next day (or any designated date).
Orders made after 4pm can only be delivered two days later (or any designated date).

< Customers living in other cities in China (outside Shanghai)>
Shipping charge is 20 CNY per delivery address. (Free if the purchase is more than 200 CNY.)
Delivery date and time cannot be designated.

< Shipping to Japan,HK,Taiwan, Macau >
Delivery charge is 100 CNY for the shipment.
Delivery date and time cannot be designated.
Due to international shipping logistics, you may experience a slight delivery delay.

< Shipping to countries except Japan,HK,Taiwan,Macau >
Delivery charge 200 CNY for the shipment.
Delivery date and time cannot be designated.
Due to international shipping logistics, you may experience a slight delivery delay.

Payment

Cash on Delivery (COD)

COD is free.

The cash on delivery method is available to customers in Shanghai only.
customers living outside shanghai, please choose other methods to payment.
YAMATO domestic Shipping & Handling Company or our carrier deliver to your door.
We accept, cash, POS machine bankcards and credit cards of China publication.
Unfortunately we cannot accept over seas bank cards. Thank you for your understanding.
Pay by cash: When you receive the products, please hand cash directly to the carrier
Pay by credit card: When you receive the products, please pay by credit card.

Credit cards accepted via PayDollar.

We accept VISA, MasterCard, JCB, UnionPay

Bank Transfer

We only accept transfers to Chinese domestic bank accounts in Chinese Yuan. If you choose to do a bank transfer, we will share our details in the confirmation email. Please be aware that the transfer fees will be paid by the customer. we will dispatch the products once the Bank transfer transaction is complete. Therefore, We are unable to specify the shipping time prior to the completion of the transaction. The shipping process will begin once we receive the bank transfer confirmation.

How To Utilize Campaign Coupon

When you order on line, you also have the option to utilize a campaign code. The campaign discount is auto-calculated. Every campaign has a time expiration therefore please note the effective campaign period. Please be advised you cannot use the campaign discount and the points discount for the same purchase.

VIP Customers

Dear VIP customers.
You can gain a 10% off, similar to when visiting the on line shop. When making your first purchase, at the end of the on line order area there is a section for inserting your VIP code, just type in “VIP” to activate. When you select all products and go to check out from your online cart, the price will auto-calculate at the 10% off (excluding outlet products). In the notification area, be sure to write in your VIP number. If you buy directly at the shop, you can also be credited with points based on your orders.
If any questions, please email to net@annabel-lee.com

Wrapping

For each item you purchase, we will give you an original ANNABEL LEE SHANGHAI gift bag.

 

☆ For most items, we will give gift bags with this sniff bottle motif. (One gift bag for every two coasters.)

 We will select the color for you.

 

☆ All shawls are packaged in an organza gift bag.

We will select the color for you.

 

 

☆ All jewelry is packaged in special quality gift bags.

 

 

 

Your purchased items and gift bags will be delivered in an ANNABEL LEE SHANGHAI handbag.

* One handbag for one order.

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Android Tablet 4.4 or higher: Chrome

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